Privacy Policy
Last updated: 12 August 2025

This Privacy Policy describes how Geluva (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.geluva.com (the “Site”).


Collection of Personal Information

We collect personal information from you when you:

  • Place an order on our website.

  • Register for an account.

  • Contact us via email, phone, or other channels.

Information collected may include:

  • Name, address, email address, and phone number.

  • Payment information (processed securely by our payment providers).

  • Order history and preferences.


Mandatory Privacy Statements

As per UAE banking and payment gateway regulations:

  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

  • Geluva will not pass any debit/credit card details to third parties.

  • Geluva takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Geluva cannot guarantee the security of any information that is disclosed online.

  • Geluva is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply.


Cookie Policy

We use cookies to improve your experience on our site, including:

  • Remembering your preferences and settings.

  • Analyzing website traffic and performance.

  • Providing personalized content and advertisements.

You can manage or disable cookies in your browser settings, but some features of our site may not work properly without them.


Use of Information

We use your information to:

  • Process and fulfill orders.

  • Send payment confirmations and order updates.

  • Provide customer service and respond to inquiries.

  • Improve our website and services.


Changes to this Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.


Contact Information

If you have any questions about our Privacy Policy, please contact us:

Email: info@geluva.com

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