Terms of Service

Geluva Company Terms of Service

• Your order will be delivered within 7-14 days maximum for international shipping, and you have the right to claim a refund if the duration exceeds this period, based on a request submitted via email to info@geluva.com.
• Your order will be delivered within 3-7 days maximum for local shipping, and you have the right to claim a refund if the duration exceeds this period, based on a request submitted via email to info@geluva.com.
• We reserve the right to refuse a refund request if the order is out for delivery and its status is according to the order tracking system (Out For Delivery), whether for local or international shipping.
• We reserve the right to refuse your order and refund its value to your account if your country/region is not covered by our delivery service, and the order value will be returned to your bank account within 5-10 days.
• We reserve the right to refuse your order and ban your account if there is any suspicion of fraudulent activity related to the payment method you use.
• It is strictly prohibited to resell or distribute any of Geluva Company products purchased without explicit written permission, and we reserve the right to pursue legal action against you if proven in any country worldwide.
• By placing your order, you agree to use your information to provide you with the latest offers and discounts for Geluva Company products.